CompTIA Reviews
CompTIA has an overall rating of 4.2 based on 93 reviews. Customer feedback on CompTIA is mixed: CompTIA reviewers highlight positive aspects like comprehensive study materials, knowledgeable instructors, flexible learning options, and supportive community, which strongly appeal to IT professionals seeking certification and career advancement. However, CompTIA is often criticized for its high cost of certification, limited hands-on labs, occasional outdated content, and slow customer service.
93 reviews
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How would you rate CompTIA?
All CompTIA Reviews (93)
hello_gavin211
June 02, 2026
"I was a little unsure at first..."
I was a little unsure at first, so I checked what other people had said about the refund process. it ended up being really simple. I canceled without any hassle and got my refund back smoothly.
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hello_evelyn126
May 31, 2026
"I’ve only used it a bit, so..."
I’ve only used it a bit, so I can’t say I’ve checked out everything, but the community has been really helpful when I had questions. The study pages I tried were easy enough to follow and made things feel a little less overwhelming.
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KatrinaTheriault
May 22, 2026
"Scheduling the exam was such a hassle"
Trying to schedule my exam through comptia.org was more frustrating than I expected. Maybe I’m just not the most patient person when I’m already busy with work and trying to study, but the site kept sending me in circles and the available times weren’t clear at all. I had to click through way too many pages just to find a time that actually worked for me. For an exam that costs this much, I really expected the scheduling process to feel a lot smoother and more up to date. Overall, not a great experience.
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LillianTemplin
May 13, 2026
"The study guides actually made a difference"
I wasn’t expecting much, but the study guides really did help me pass. I liked that the sections were broken up in a way that was easy to follow, and even little things like the bolded key points and practice questions at the end made it easier to remember stuff. I kept going back to certain pages because the examples were just clear enough without being too much. they helped more than I thought they would.
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katrina_Clark76
April 13, 2026
"Helped a bit with my job search, I guess??"
I got my certification through CompTIA, and it did seem to help my resume a little. It wasn’t like my whole career magically changed overnight or anything, but a few recruiters did mention it, so that was nice. The site was okay overall, though not super easy to figure out at times?? I had to click around more than I expected. Still, I’d say it was somewhat helpful.
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BruceRice_92
March 31, 2026
"Works fine, but it feels a bit off"
I’ve been using the course platform for a bit, and my gut feeling is that it does the job, but it’s not the smoothest experience. The videos usually load without any real issues, which is nice, but finding lessons or picking up where I left off can feel more annoying than it should. The layout just feels kind of old and clunky to me. It’s usable, but I wouldn’t say it’s especially enjoyable.
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dwayne1986
March 29, 2026
"I mainly went for the CompTIA..."
I mainly went for the CompTIA cert because a lot of employers recognize it, and that was kind of the whole point for me. The site was fine enough to use, nothing too exciting. The exams did feel a bit expensive, and some of the material felt really broad, like you're studying a little bit of everything but not always... yeah. I'm glad I did it, but I wouldn't say it was amazing
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joyce1994
March 22, 2026
"My CompTIA Testing Center Experience Was Really Smooth"
I booked my CompTIA exam through comptia.org a couple weeks before my test date and went to a local testing center on the morning of the exam. Check-in only took a few minutes, and the staff looked over my ID, explained the rules, and got me settled without making the whole thing feel stressful.
Once I started, everything went smoothly. The computer worked fine, the room stayed quiet the whole time, and I didn’t run into any issues during the test. I got my result right after finishing, from booking to walking out that day, it was a really easy experience.
Once I started, everything went smoothly. The computer worked fine, the room stayed quiet the whole time, and I didn’t run into any issues during the test. I got my result right after finishing, from booking to walking out that day, it was a really easy experience.
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wesley-Sager
March 21, 2026
"I got my certificate quicker than..."
I got my certificate quicker than I thought, you don’t have to worry about any hassle. Everything arrived on time with no issues at all.
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john1972
March 16, 2026
"Renewal was easier than I expected, but still took some effort"
I renewed my CompTIA cert through comptia.org it was smoother than I thought it would be. The site did a decent job showing what I needed, and uploading my CE stuff wasn’t too painful.
That said, I still had to click around more than I wanted to find one section, which was a little annoying. I don’t love having to hunt for things when I’m just trying to get a renewal done, but once I found it, everything went through fine and my renewal was confirmed without much stress.
That said, I still had to click around more than I wanted to find one section, which was a little annoying. I don’t love having to hunt for things when I’m just trying to get a renewal done, but once I found it, everything went through fine and my renewal was confirmed without much stress.
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robert1982
March 13, 2026
"Membership ain't bad, but it ain't amazing either"
I’ve been using the membership for a bit, and it’s not like the benefits aren’t useful. The resources and updates do come in handy sometimes. But for what it costs, I was expecting a little more. It ain’t bad, just kinda average overall.
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sheltoncraig6655
March 10, 2026
"CE requirements were easy to follow"
I used comptia.org to double-check my CE requirements, it was actually clear and easy to follow. Uploading my credits didn’t take long either, I didn’t run into any real issues.
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anniewadusky8460
March 06, 2026
"Got that extra time I needed"
I had to put in an accessibility request, and it was easy. The staff got back to me fast and helped me get that extra time sorted out without making it a big thing...
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percy_Gardner86
February 20, 2026
"Policies were easy to find"
I appreciated that comptia.org lays out the exam and refund policies in a straightforward way. I was looking for details about rescheduling and the rules, and I didn’t have to click around forever to find them. The site is simple and not overly flashy, but it does what it needs to do. Having everything clearly stated upfront made the whole process feel more trustworthy and less stressful
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charlesswalley1642
February 19, 2026
"Easy CEU submission, no headache!!"
I used comptia.org to submit my CEUs for renewal, it went smoother than I thought it would!!
The site was easy enough to follow, uploading everything was simple, and I liked being able to see what had been accepted. I did have to double-check one activity, but the instructions were clear enough to get me through it.
My renewal got updated without any drama, which was a relief!! It’s not the flashiest site out there, but it gets the job done and definitely saved me time.
The site was easy enough to follow, uploading everything was simple, and I liked being able to see what had been accepted. I did have to double-check one activity, but the instructions were clear enough to get me through it.
My renewal got updated without any drama, which was a relief!! It’s not the flashiest site out there, but it gets the job done and definitely saved me time.
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John_roll89
February 04, 2026
"Payment was fine"
Paid for my exam voucher and everything seemed to go through normally. I didn’t see any weird extra charges, and the receipt showed up fast, so I figure the whole thing was handled right. No complaints from me.
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robyn1980
February 03, 2026
"Clear info, no confusion!"
comptia.org was easy for me to use. The emails and instructions were clear, so I always knew what I was supposed to do next... nothing felt hidden or confusing. I did have one small question, but I found the answer on the site quickly. Overall, the communication was good and it made the whole process a lot less stressful!
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William_ochs84
February 02, 2026
"Login help was straightforward"
I had an issue getting into my account, but they helped me fix my login quickly. It was easier than I expected, honestly. Has anyone else had this same issue with their account?
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NicoleLocke_38
January 26, 2026
"Support got my exam login working quickly"
I was having trouble getting into my exam login, but support helped me sort it out in what felt like just a few minutes. Smooth experience overall.
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hello_coleen340
January 25, 2026
"I did get my issue fixed..."
I did get my issue fixed in the end, so I’m grateful for that. The support person was polite and seemed genuinely willing to help, but the response took longer than I expected and I was left waiting without many updates. It wasn’t a bad experience, but it also wasn’t as smooth as I hoped. I felt relieved when it was finally sorted, just a little disappointed it took so long to get there.
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